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Kevin Francis

Hi David,

I may have mentioned this before, but your 4 part formula for testimonials is something I have found extremely useful.

On a slightly different tack, I have gone through a number of "presentation skills" trainings in my previous corporate life. The basic formula of 1) Tell 'em what you're going to tell 'em 2) Tell 'em 3) Tell 'em what you've told 'em, was something that I have found very useful in putting a structure on a presentation or letter. In fact, I got quite proficient at writing what I thought were "punchy" business letters.

However, today's post just made me realise that in the trainings the idea of "Asking for the order" was rarely, if ever, explicitly spelt out! Confirms your point that most mainstream corporate communication is deficient when it comes to the key task of generating business.

Kevin Francis

David Garfinkel

Hi Kevin,

Thanks for your feedback. Yes, I know the "tell 'em" ... "tell 'em" ... "tell 'em" formula well myself. For several years I used to coach professional speakers.

The problem with that formula, from a sales point of view, is it doesn't sell. Not by itself. You can weave a sales pitch in there, no doubt, but that formula is expository, not influencing.

Meaning: It just explains things, it doesn't make the effort to inluence another person to feel a certain way and, more important, to take action.

Adding the action step helps, but you always need to get up that emotional head of steam to make the person listening/reading more inclined to buy.

David

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