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(Via World Copywriting Blog) Captain Denny, United's VP of Customer Satisfaction Think about the last time you flew on a commercial airline. What was special about it? Anything that made you want to fly that particular airline the next time [Read More]

Comments

ekapa

wow! awesome article. my eyes popped almost out. and you nearly fell off your chair. amazing stuff.

Phil Baines

Captain Denny must also have a health bank balance, to be willing to hand out is personal credit card for children to phone home.

Great Article!

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